Shipping & Returns Policy

Last Modified: April 10, 2024

SHIPPING: Free Shipping for all gift box purchases. Standard 3-5 business days for production, PLUS 5-7 days for transit

REFUND POLICY. Due to the personalized/custom decorating of the products we do not offer a refund of any kind.

SHIPPING: Production time is dependent on the following: the overall size and scope of the requested gifting project, Wood & Co’s current production schedule and capacity and any client specified delivery deadlines. Shipping dates, shipping methods, drop shipment schedules and any potential rush charges will be clearly communicated and agreed upon prior to production. Typically, build your own gifts ship within 5-7 business days after order receipt.